Everything
downstream,
under control.
From the first call to the final invoice, run your plumbing business with the same precision you bring to every job.
tracking on install
dispatch response
Every call, documented.
Capture before-and-after photos, collect a signature on-site, and turn every service call into a clean paper trail — no more he-said-she-said on warranty claims.
- Photo documentation attached to every ticket
- Digital signatures and instant PDF work orders
- Full searchable service history, by address
Warranty, on record.
Log every water heater, fixture, and appliance you install — serial numbers, install dates, and warranty windows — so callbacks turn into billable work, not free labor.
- Equipment & serial number tracking per install
- Automatic warranty expiration alerts
- Manufacturer & service history per unit
Emergencies, routed right.
A burst pipe at 2am doesn't wait for business hours. Route emergency calls to the nearest available tech automatically, with on-call rotations that actually work.
- 24/7 emergency intake and triage
- GPS-based nearest-tech routing
- On-call rotation scheduling
How a job flows through ServiceGrep
“We used to lose warranty paperwork the second the truck left the driveway. Now every water heater we install is logged with the serial number and install date — when a customer calls back in year four, we already know if it's covered.”
Built for plumbing professionals
Discover the features that power your business
Smart Scheduling
Route optimization with emergency-priority slotting and automatic follow-ups.
Invoicing & Payments
Generate and collect payment on-site before the truck leaves the curb.
GPS Tracking
Know exactly where every truck is and route the nearest tech to emergencies.
Custom Service Types
Build service types for repipes, water heaters, drain cleaning and more.
Inventory Management
Track fittings, valves and parts on the truck so nothing runs out mid-job.
Time Tracking
Accurate labor hours per job, synced straight through to payroll.
Run it like it's blueprinted.
Join plumbing businesses running dispatch, documentation, and payments through one system.
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