Field Service Software Built Around Your Unique Services
Stop forcing your business into rigid workflows. Service Grep adapts to how you actually work—with Custom Service Types that power every feature from scheduling to invoicing.
All Your Tools, Working Together
Powered by Custom Service Types
The secret behind Service Grep: define your services once, and every feature adapts to your business automatically.
Build Your Service Structure
Define exactly how each service type works with custom fields, workflows, and business rules—no coding required.
Learn More About Custom Service TypesScheduling knows your constraints
Dry times, re-entry windows, equipment requirements—all automated
Inventory tracks what matters
Materials organized by service type, automatic usage tracking
Invoicing reflects your pricing
Service-specific rates, materials, and labor automatically calculated
Everything Your Field Service Business Needs
10 powerful features that work together seamlessly, all built on Custom Service Types.
Custom Service Types
Build workflows that match your business—not the other way around.
Smart Scheduling
Intelligent scheduling that understands your business constraints and optimizes routes automatically.
Customer CRM
Complete customer relationship management with service history and automated follow-ups.
Invoicing & Payments
Automated invoicing with online payments and service-specific pricing rules.
GPS Tracking
Real-time location tracking with compliance reporting and accurate ETAs.
Inventory Management
Service-type-aware inventory tracking with automatic reorder points.
Bids & Estimates
Professional proposals that reflect your actual service complexity.
Time Tracking
Labor tracking mapped to your service structure for accurate job costing.
Contract Management
Service agreements as unique as your services with automated renewals.
Help Desk
Support ticketing that understands your service workflows.
Why field service businesses choose Service Grep
Generic field service software forces you to adapt your business to their rigid workflows. You're stuck with "jobs" and "appointments" that don't capture what makes your services unique.
Service Grep is different. We built our platform around Custom Service Types—a powerful system that lets you define exactly how your services work.
The result? Software that understands your business constraints, captures the right data, and automates your specific processes.
Built for Specialized Businesses
HVAC, lawn care, pest control, pool service, and more—we understand your industry.
Everything Works Together
Scheduling, invoicing, GPS tracking—all features understand your service structure.
No Code Required
Visual builder makes it easy to define workflows, fields, and automation rules.
"We tried three other platforms before Service Grep. They all treated our HVAC services the same as simple lawn mowing. With Service Grep, we can track equipment models, refrigerant levels, and maintenance schedules exactly how we need."
Mike Johnson
Owner, Cool Air HVAC
Ready to transform your field service business?
Join thousands of field service businesses running on software that actually understands how they work.
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